Cookie Policy

Welcome to Sugar Rush. Like most online services, our website, SugarRush.com, uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide you with a secure and personalized service. This Cookie Policy explains what cookies are, how Sugar Rush uses them, and your choices regarding their use.

A cookie is a small text file that is placed on your computer or mobile device when you visit a website. These files contain information that can be retrieved later by a web server. Cookies are widely used to make websites work more efficiently and to provide information to the owners of the site. They are not programs and cannot carry viruses or install malware on your device.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. The duration a cookie remains on your device can vary significantly depending on its purpose.

Sugar Rush uses cookies to improve your experience on our platform. Cookies help us to:

• Operate our website effectively and securely.
• Understand how you use SugarRush.com, allowing us to make improvements.
• Personalize your experience, such as remembering your language preferences or login details.
• Provide relevant advertising and marketing communications.
• Comply with our legal and regulatory obligations, including responsible gambling measures.

The specific types of cookies we use fall into several categories, each serving a distinct purpose, as detailed below.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of Sugar Rush. These cookies are vital for you to navigate our website and use its core features, such as accessing secure areas, managing your account, and processing transactions. Without these cookies, services you have asked for, like logging in or making deposits, cannot be provided.

For example, essential cookies allow us to:

• Remember your login status so you do not have to log in repeatedly during a single session.
• Maintain the security of your session and prevent fraudulent activities.
• Support the proper functioning of our payment processing systems.
• Comply with our regulatory requirements, such as age verification and identity checks.

Because these cookies are strictly necessary for the website to function, they cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work correctly. These cookies do not store any personally identifiable information.

Analytics cookies help us understand how visitors interact with Sugar Rush by collecting and reporting information anonymously. We use this data to analyze website traffic, identify popular pages, and understand user behavior patterns. This insight helps us to continuously improve our website's design, content, and overall user experience.

The information collected by analytics cookies typically includes:

• The number of visitors to our website.
• The pages visited and the order in which they were viewed.
• The time spent on each page.
• The source of traffic, for example, if you arrived from a search engine or another website.

These cookies do not identify you personally. All information collected is aggregated and therefore anonymous. We use this data for internal analysis to make Sugar Rush better for all our players.

Functional cookies allow Sugar Rush to remember choices you make and provide enhanced, more personal features. For instance, these cookies can remember your username, language preference, or the region you are in. They can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.

The purpose of functional cookies is to provide you with a more personalized and convenient experience on SugarRush.com. For example, they might remember:

• Your preferred language settings for future visits.
• Your preferred game categories or saved search filters.
• Whether you have already seen a specific pop-up or notification, preventing it from appearing repeatedly.

While not strictly essential for the website's operation, these cookies significantly improve your experience. If you disable these cookies, some features and services may not function as intended, and your experience may be less personalized.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission.

They remember that you have visited SugarRush.com and this information is shared with other organizations, such as advertisers. This means that after you have visited our site, you may see advertisements for Sugar Rush on other websites you visit. These cookies can also be used to build a profile of your interests and show you relevant ads on other sites.

We use these cookies to:

• Understand which marketing channels are most effective for attracting new players to Sugar Rush.
• Measure the success of our advertising campaigns.
• Present you with offers and promotions that are tailored to your likely interests.

You have the option to accept or decline these cookies. Declining them will not prevent you from seeing advertisements, but they may be less relevant to you.

In addition to our own cookies, Sugar Rush also uses various third-party cookies. These are cookies placed by domains other than SugarRush.com. Third-party cookies are usually used for cross-site tracking, retargeting, and serving advertisements, or for analytics services provided by external companies.

For example, we may use third-party analytics providers to help us understand how our website is used. We may also use third-party advertising partners to display relevant ads to you on other websites. These third parties have their own cookie policies, which we encourage you to review.

We carefully select our third-party partners so they adhere to high standards of data protection and privacy. However, we do not have direct control over the cookies placed by these third parties. If you have concerns about specific third-party cookies, you can often manage them through your browser settings or by visiting the third party's website directly.

The lifespan of a cookie varies depending on its purpose. As mentioned earlier, cookies can be either "session" cookies or "persistent" cookies.

• Session Cookies: These cookies are temporary and are deleted from your device as soon as you close your web browser. They are typically used for essential functions, such as maintaining your login session while you navigate Sugar Rush.
• Persistent Cookies: These cookies remain on your device for a set period, which can range from a few minutes to several years, or until you manually delete them. They are used to remember your preferences, provide analytics data, and support advertising efforts. For example, a persistent cookie might remember your language choice for your next visit to SugarRush.com.

The exact duration of each cookie is specified within the cookie itself. You can usually find this information in your browser's cookie settings.

You have the power to manage and control cookies. Most web browsers allow you to control cookies through their settings preferences. You can typically set your browser to:

• Notify you when you receive a cookie, giving you the chance to decide whether to accept it.
• Block all cookies.
• Delete specific cookies.
• Block third-party cookies.

Please be aware that if you disable essential cookies, some parts of Sugar Rush may not function correctly, and your overall experience may be affected. Disabling functional cookies may result in a less personalized experience. Disabling marketing cookies will not stop advertisements, but they will be less targeted to your interests.

For more detailed information on how to manage cookies on specific browsers, you can refer to the help section of your browser or visit websites like AllAboutCookies.org.

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals.

While Sugar Rush respects user privacy, our website does not currently respond to DNT signals. We continue to monitor developments in this area and may implement a standard once it is established and widely adopted. In the meantime, you can manage your cookie preferences directly through your browser settings as described in the "Managing and Disabling Cookies" section.

Sugar Rush may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this policy periodically to stay informed about how we are using cookies.

Any changes to this Cookie Policy will be posted on this page, and where appropriate, we will notify you through other means, such as an announcement on our website or via email. The date at the top of this policy indicates when it was last revised.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact our customer support team. We are committed to providing a transparent experience at Sugar Rush.

You can reach us through the following methods:

• Live Chat: Available 24/7 on SugarRush.com.
• Email: [email protected]
• Contact Form: Available on our "Contact Us" page.

We are here to help and will respond to your inquiries as quickly as possible.